Ardexus MODE Wins Top 15 CRM Award for Ninth Consecutive Year

E-mail Print PDF

For Immediate Release

2010/2011 ISM Top 15 CRM Award winnerBETHESDA, MD, February 8, 2011 – Ardexus Inc. announced today that its MODE CRM suite was selected by ISM Inc., Customer Relationship Management (CRM) and Customer Centric Business Strategic Advisors, as a Top 15 CRM Small & Medium Business Software Award for 2011.

This is the ninth consecutive time that ISM has selected Ardexus to its Top 15 Award list.

The Top 15 are divided into two categories—1) Enterprise, and 2) Small & Medium Business (SMB)—to reflect the changes and growth of the CRM marketplace.
The winners of the 2011 Top 15 continue to raise the bar for the CRM community with significant advancements in both functionality and connectibility. Mobile access and Social CRM have become must-haves for sales and marketing professionals and their always-on, always-connected Digital Clients,” said Barton Goldenberg, president, ISM.

Ardexus MODE was chosen after intensive testing by the ISM Software Lab at its Bethesda, Md.-based headquarters.  Each package was rated according to 209 selection criteria, including 98 business functions, 48 technical features, 36 implementation capabilities, 10 real time criteria and 17 user-support features.

Ardexus is to be praised for obtaining the Top 15 honor as ISM’s software selection process is strenuous and comprehensive,” said Goldenberg. “Ardexus is a leader in the CRM industry.
We are honoured, again, to be scored on top of the list by ISM," stated Chris Hamoen, co-CEO of Ardexus. "This award recognizes the investment in core product development that Ardexus continues to make. Shifts in the global workplace, both economic and technological, continue to re-define what CRM means in terms of giving businesses the competitive edge they need to thrive. This award is further validation that we are among the leaders in our industry.

The Top 15 winners for each category are featured in ISM’s 18th edition of User and Vendor electronic versions of The Guide to Mobile and Social CRM and are available in CD and downloadable format. For more information, call 1-877-ISMGUIDE or 301-656-8448.

About ISM

Founded in 1985, ISM has established itself as the premiere strategic advisor to organizations planning and implementing CRM and Social CRM initiatives. Companies, non-profits and government agencies receive hands-on guidance from the most experienced CRM and Social CRM team in the world.

ISM annually publishes The Guide to Mobile and Social CRM and Top 15 CRM and Real Time CRM software reviews.  Barton Goldenberg, founder and president of ISM, is the author of CRM in Real Time (published by Information Today) and CRM Automation (published by Prentice Hall) and is a columnist for a number of publications includingCRM Magazine.

ISM's list of clients includes the American Automobile Association (AAA), Amtrak, Giorgio Armani, IBM, ExxonMobil, Kraft, McGraw Hill, Nike, PepsiCo, Roche, Samsung, Sara Lee, T. Rowe Price, United Way, Xerox, and the US Department of Defense.  To learn more, go to or call (301) 656-8448.

About Ardexus Inc.

Ardexus provides front office solutions that revolutionize the way small to mid-sized companies do business. Ametek, ISM, Bayer BTS, and Mitel Networks Corporation all agree - Ardexus is an innovative company with outstanding products.

Ardexus offers a full range of sales-centric software, including Ardexus MODE® - a professional suite of marketing, sales, customer service and mobile CRM modules, and WebMode, an innovative Web browser-based CRM application offering full Lotus Notes®, MS Outlook®, Blackberry® and ERP integrations.

Ardexus is headquartered in Toronto, Ontario, Canada. For additional information on Ardexus or their products, visit or call toll free in N. America: 1-888-Ardexus (1-888-273-3987).

Media Contact

Dan Wood
Phone 416-479-3583
E-mail This e-mail address is being protected from spambots. You need JavaScript enabled to view it.
Twitter @ardexus


You are here: News Press Releases Ardexus MODE Wins Top 15 CRM Award for Ninth Consecutive Year