Press Release

Five Years Running: Ardexus Honored With ISM's Top 15 CRM Award

Ardexus honored with ISM's top 15 CRM award for fifth consecutive year.

BETHESDA, MD, February 27, 2006 - Ardexus Inc announced today that Ardexus Mode was selected by ISM Inc., Customer Relationship Management (CRM) and Real-Time Enterprise strategic advisors, as a Top 15 CRM Small & Medium Business Software Award for 2006. This is the fifth consecutive time that ISM has selected Ardexus Mode to its Top 15 Award list.

“The Top 15 CRM Awards, which serve as the standard for comprehensive CRM software, have evolved since 1990—when ISM began the Awards—to be the industry benchmark,” said Barton Goldenberg, founder and president of ISM.

Ardexus Mode was chosen after intensive testing by the ISM Software Lab at its Bethesda, Md.-based headquarters. Each package was rated according to 217 selection criteria, including 110 business functions, 49 technical features, 36 implementation capabilities, 5 real time criteria and 17 user-support features.

“Ardexus is to be praised for obtaining the Top 15 honor as ISM’s software selection process is strenuous and comprehensive,” said Goldenberg. “Ardexus is among the leaders of the CRM industry.”

“We are honored to be the only Lotus Notes-based CRM vendor to win this award five consecutive years,” said Glenn Carnegie, CEO, Ardexus Inc., “Year after year, our Notes-based CRM solution evolves to meet and exceed the expectations of our customers. Our accolades prove that we continue to be the best in the business.”

The Top 15 selections are featured in ISM’s 14th edition of The Guide to CRM Automation and in a Top 15 CD available at (www.ismguide.com).

About ISM
Founded in 1985, ISM Inc. offers strategic advisor services to organizations planning and implementing Customer Relationship Management and Real-Time Enterprise initiatives. ISM publishes the annual The Guide to CRM Automation and Top 15 CRM software reviews. Barton Goldenberg, founder and president of ISM, authored CRM Automation published by Prentice Hall and is a columnist for a number of publications, including CRM Magazine. ISM private sector clients include AAA Mid-Atlantic, ExxonMobil, IBM, McGraw-Hill, Nike and United Way of America and United Way of Toronto; ISM’s government clients include the Department of Defense and the US Postal Service.

Media Contact:
Chris Hamoen
P: 905.673.5668
F: 905.673.7948
E: c_hamoen@ardexus.com

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