Press Release

Ardexus Introduces Version 4.0 Of Flagship MODE CRM Suite

All-new user interface, enhanced navigation, Lotus Notes® 6 support and more make MODE best solution for the small-to-mid market

Mississauga , ON – January 30th, 2003 – Ardexus® Inc., premier providers of sales-centric customer relationship management ( CRM) solutions, is introducing version 4.0 of the award-winning MODE CRM suite. New features such as Lotus Notes 6 support, Microsoft Outlook® integration, enhanced navigation, and a new user interface combine to make MODE 4.0 a first-class CRM suite that’s an ideal fit for the small-to-mid market.

MODE is comprised of three main modules: FIND (marketing automation), TASC (sales automation), and CARE (service automation). All three modules work seamlessly together and contribute to a central customer information store, accessible from anywhere in the world, at any time. Rounding out MODE are the MODE Panel – a GUI-based configuration tool used by administrators to configure the program, the MODE Web Client – a Partner Relationship Management ( PRM) tool used by partners and other users to interface with the central MODE system over the internet, and CARE Lite – a build-your-own application used for specialized customer service and project management needs.

The latest version of MODE is also more configurable and user-friendly than ever. Navigating around MODE’s different modules is seamless, and the contemporary colors enhance end-user experience. Additional new features include MS Outlook integration, Web client, “Next Step” technology, Proposal Configurator enhancements, new Organization Chart tool, and the introduction of MODE Panel.

“Version 4.0 of MODE confirms Ardexus’s position as a leading provider of Lotus-based CRM solutions,” advocates Ardexus CEO Keith T. Thompson. “By combining innovative technology with outstanding features and value, we are expecting on-going success in this dynamic market.”

About Ardexus
Ardexus provides front office solutions that revolutionize the way small to mid-sized companies do business. Aberdeen, ISM, and The Denali Group all agree - Ardexus is an innovative company with outstanding products. Ardexus offers a full range of sales-centric software, including Ardexus MODE® - a professional suite of marketing, sales, and customer service modules. Ardexus is headquartered in Mississauga, Ontario, Canada. For additional information on Ardexus or their products, visit http://www.ardexus.com or call toll free (888) Ardexus.

Media Contact:
Chris Hamoen
P: 905.673.5668
F: 905.673.7948
E: c_hamoen@ardexus.com

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