Jim Murphy, Bradley Corporation
"Ardexus Mode is a fantastic CRM solution that dramatically improves the way marketing, sales and customer service communicate with each other, and with our customers. The Ardexus Mode suite makes it easy for our Regional Sales Managers to stay on top of leads being transferred out to them, and the ability to track marketing value and results strengthens our current processes while keeping us aware of areas that need improvement. Simply put, Ardexus Mode is like no other CRM package because it brings our organization together across many divisions and helps us get closer to our customers."
Judy O'Loughlin, National Sales Manager, EDAX Inc.
"The Ardexus team provided superior customer service both during the implementation and for the months following. We had set very aggressive targets to get our sales group up and running with customization required for some of our processes -- it was the expertise and dedication of the people at Ardexus that made it happen! "
Mark Lang, Sales Manager
"In the absence of empirical data, decisions tend to be made based more on an allegorical viewpoint, then on cold hard fact. It seems to me that these viewpoints or stories get passed on from person to person, manager to manager, and perception becomes reality without any validation ever really occurring. By tracking data effectively, and then reporting on it, we will be in a stronger position to make appropriate business decisions."
Greg Milosevich, Vice President,
Worldwide Sales, Arcturus Inc.
"We rapidly embraced FIND, which is an exceptional marketing automation package. It’s easy to use, full of features, and logically integrates with our sales processes."
Ned Webb, CIO
"One of the many reasons for us choosing MODE was the built-in TASC sales process, and how it presents the sales person with a prioritized list of what is most important on a daily basis. On our second day of using the program, we were already seeing useful metrics."
Gary Walsh, Senior Consultant, Decision Labs
"We have seen many different Lotus-based CRM tools in the marketplace that simply weren't impressive. After seeing the strong sales methodology integrated directly into Ardexus MODE, we immediately jumped on board."
Josh Hartway, CEO, Advanced Servo Technologies
"Getting the most out of our certified technical specialists is paramount for our company. Having configurable customer service processes built into CARE makes our technicians more efficient and confident."
Tim Miller, Manager of IT, Mercantile Development Inc.
"After evaluating a variety of solutions from different vendors, we deemed Ardexus MODE to be the most capable and cost-effective."
Henry Peyer, President, Swiss Instruments
"Ardexus worked with us to ensure that our specific approach to customer service was reflected in the software. MODE's CARE module has eliminated the paper-based processes we have used for a long time. We have been very pleased with the results and are already realizing many benefits such as decreased service response time."
Rolf Klug, Co-CEO, Atronic America
"No other software in this price range had the end-to-end CRM management capability that we were looking for. That, combined with effective sales assistance technology and exceptional user-friendliness, made our decision simple as we continue to position ourselves closer to our customers."