Our Company

Based in Toronto, Canada, Ardexus Inc. is the developer of Ardexus MODE and WebMODE, Customer Relationship Management (CRM) solutions designed specifically for small to medium-size enterprises.

Ardexus is the only Lotus Notes-based CRM vendor honored with ISM’s Top 15 CRM Small & Medium Business Software Award for eight consecutive years.

Our History

Ardexus was formed in 1998 with the mission of providing application software solutions to small to midsize businesses, enabling them to manage their strategic customer information and empowering them to improve the processes that handle their relationships with customers, driving increased productivity. We are now a leader in providing CRM solutions in the small to medium-size enterprise (SME) segment, but our focus remains much the same.

Our company evolved from the development efforts of a dedicated team looking for ways to make their distribution company run more efficiently. In the early nineties burgeoning technologies, like networking, communication and collaboration, offered great promise to provide customers with a better product, a better buying experience, and help them achieve dramatic cost savings. The team had built the essential components of a CRM suite, applied it to their distribution business and then put it to the test with their salespeople. Efficiency and effectiveness increased; sales went up, and costs went down.

Our Vision

Ardexus CRM solutions make a difference because our approach is different. Ardexus solutions reflect over a decade of design, testing, refinement and experience; it was developed by sales and marketing professionals to make their own business run better. Our goal is to help small to medium sized enterprises understand their own potential by bringing a proven CRM solution in line with their exacting business needs. This creates efficient, collaborative and effective marketing, sales and service departments that have more time to face the customer, and this drives results.

We are intimately aware of the goals and challenges that small and medium-sized businesses are facing. We work closely with our customers to understand the demands of their organizations in order to optimize our flagship software suite, Ardexus MODE or our flexible, web-based CRM solution, WebMODE, according to their needs.

Changes that are required to make the organization more customer-focused are not easy to apply. There will be shifts in culture, and inevitable resistance. We'll help you through because we have done it ourselves, and we can put you on the right path to reap the rewards.